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NIMBIX +44 310 678 901 +33 450 339 778 www.nimbix.co support@nimbix.co Sent: Re: Luna Vale Marissa Harper Dear Ms.Harper, Thanks for replying to our message. Per our Refund Policy, you qualify for a partial credit if you apply within 14 days of delivery item arrived. Therefore we cannot grant a full rebate. Still, we often go above and beyond for clients and we are willing to offer other solutions. You may claim a partial credit or take 30% off your next order. Please indicate which option you prefer agreed. Regards, Luna Vale Client Services When Signed